Kilroy Rhodes

Delivered outstanding technical support to a diverse range of business operators, enhancing customer satisfaction and loyalty. Collaborated with cross-functional teams to identify and resolve issues, ensuring timely and effective solutions for clients.

Worked with various customers, from corporate to individual accounts, to address questions and concerns, ensuring order success. Skilled at resolving complex order situations by collaborating with internal teams like printing, art, and shipping.

Provided engaged and informative experiences to guests by incorporating technological expertise into both sales and tech support roles. Worked extensively with various age groups in phone activation as a Consumer Cellular Representative, offering technological support and troubleshooting.

Taught English to students of all age groups, ranging from 12 months to 70 years old, focusing on fundamental and critical aspects of the English language. Offered an engaging approach to ESL teaching and worked directly with parents to set up personalized learning plans.

Demonstrated expertise in customer service, including proper verbiage and guest accommodations, to produce a five-star dining experience. Trained under AAA certifications to provide four-diamond service, serving guests efficiently and promptly with professionalism.

Served as a senior lab assistant at both Dandini and Meadowood branches, training new hires and employees from other departments on proper lab procedures. Assisted students of various ages with technological and academic issues promptly and professionally.

Grade: 3.67 GPA

Completed an Associate of Arts degree in English with a 3.67 GPA. Gained foundational knowledge in English language and literature.

Obtained a High School Diploma, completing secondary education.