Heidi Minner - Sr. Trainer - TTEC | Himalayas
HM
Looking for a job

Heidi Minner

@heidiminner

I'm a customer support training manager. I have experience in Saas and providing customer service.

United States

What I'm looking for

I want to work for a people-focused company. A company that values the uniqueness of everyone and their skills and talents

I am passionate about providing excellent customer service to customers. I'm confident in using any form of communication to get this accomplished.

Experience

Work history, roles, and key accomplishments

TTEC logoTT
Current

Sr. Trainer

TTEC

Apr 2019 - Present (6 years 2 months)

I joined TTEC's customer service learning and development team to help manage trainers as they trained associates to provide excellent customer service/support and to engage in the development of different customer success strategies.

Education

Degrees, certifications, and relevant coursework

Heidi hasn't added their education

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Tech stack

Software and tools used professionally

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