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Kiki Kristiani

@kikikristiani

Experienced rater and former bank manager with strong risk, customer service, and training expertise.

Indonesia
Message

What I'm looking for

I seek remote or hybrid roles leveraging rating, QA, or banking operations with clear processes, growth opportunities, and collaborative teams.

I am an experienced rater with a long history of remote evaluation work (Appen, Telus International, Lionbridge, Welocalize, Populii) and a prior career in banking and branch management. I combine attention to detail in data/rating projects with leadership experience from roles such as Senior Agency Manager and Sub Branch Manager in multiple banks.

I have completed industry-focused training in risk management, trade finance, treasury, credit and sales transformation, and I am a published author of multiple children's books. I bring reliable remote-work discipline, strong computer skills (Word, Excel, PowerPoint), and intermediate English proficiency to roles requiring accuracy, process adherence, and stakeholder communication.

Experience

Work history, roles, and key accomplishments

MB

Sub Branch Manager

Mega Bank

Aug 2007 - May 2011 (3 years 9 months)

Managed sub-branch operations, staff, and customer relationships to achieve sales and service targets from Aug 2007 to May 2011.

Education

Degrees, certifications, and relevant coursework

Universitas Gadjah Mada logoUM

Universitas Gadjah Mada

Philosophy

1989 - 1995

Completed studies in Philosophy at Universitas Gadjah Mada from 1989 to 1995.

SS

Sedes Sapientiae High School

High School Diploma, English language

1986 - 1989

Completed secondary education with a focus on English language from 1986 to 1989.

Tech stack

Software and tools used professionally

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