Kiki Kristiani
@kikikristiani
Experienced rater and former bank manager with strong risk, customer service, and training expertise.
What I'm looking for
I am an experienced rater with a long history of remote evaluation work (Appen, Telus International, Lionbridge, Welocalize, Populii) and a prior career in banking and branch management. I combine attention to detail in data/rating projects with leadership experience from roles such as Senior Agency Manager and Sub Branch Manager in multiple banks.
I have completed industry-focused training in risk management, trade finance, treasury, credit and sales transformation, and I am a published author of multiple children's books. I bring reliable remote-work discipline, strong computer skills (Word, Excel, PowerPoint), and intermediate English proficiency to roles requiring accuracy, process adherence, and stakeholder communication.
Experience
Work history, roles, and key accomplishments
Ongoing remote contributor performing data labeling, search evaluation, and AI training tasks to support model improvement since Jan 2020.
Rater
Populii
May 2024 - Dec 2024 (7 months)
Performed remote data labeling and evaluation tasks to improve search and AI relevance during a fixed-term engagement from May to Dec 2024.
Conducted remote linguistic and relevance evaluation tasks to support localization and AI training initiatives from Mar 2023 to Jan 2024.
Executed remote data annotation and search relevance assessments to improve AI models and customer experience between Aug 2021 and Jun 2022.
Performed remote evaluation and annotation tasks for localization and relevance projects during Dec 2020 to Aug 2021.
Senior Agency Manager
ACE Insurance
Apr 2014 - May 2015 (1 year 1 month)
Led agency operations and sales strategy to grow distribution and manage high-performing agents from Apr 2014 to May 2015.
Team Leader
Mayapada Bank
Jul 2013 - Nov 2013 (4 months)
Supervised branch team operations and sales activities to meet branch targets during a short-term assignment from Jul to Nov 2013.
Sub Branch Manager
Mega Bank
Aug 2007 - May 2011 (3 years 9 months)
Managed sub-branch operations, staff, and customer relationships to achieve sales and service targets from Aug 2007 to May 2011.
Relationship Officer
Danamon Bank
Feb 2002 - Jul 2007 (5 years 5 months)
Managed client relationships and credit services to support business growth from Feb 2002 to Jul 2007.
Account Officer
Maspion Bank
Oct 1999 - Feb 2002 (2 years 4 months)
Handled account management and customer service functions to maintain client portfolios from Oct 1999 to Feb 2002.
Product Officer
Bank Umum Nasional
Feb 1996 - Sep 1998 (2 years 7 months)
Developed and managed banking product offerings and supported product rollout from Feb 1996 to Sep 1998.
Education
Degrees, certifications, and relevant coursework
Universitas Gadjah Mada
Philosophy
1989 - 1995
Completed studies in Philosophy at Universitas Gadjah Mada from 1989 to 1995.
Sedes Sapientiae High School
High School Diploma, English language
1986 - 1989
Completed secondary education with a focus on English language from 1986 to 1989.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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