Ni Luh

Conducted quality assessments of BRI branch frontliner services, including Customer Service, Teller, and Security personnel. Evaluated compliance with service standards, appearance, professionalism, and customer service quality.

Served customers directly by providing information related to banking services and addressing customer questions and needs. Assisted customers with administrative and service requirements while maintaining service quality and customer satisfaction.

Provided customer service support and information related to company services. Assisted with customer needs, inquiries, and administrative processes during the internship period.

Supported credit administration, including checking document completeness and verifying customer data and creditworthiness. Managed credit documentation and supported the credit disbursement process.

Performed administrative duties supporting office operations and data management.

Attended Universitas Tabanan, completing studies in 2018.

Completed secondary education at SMA Negeri 1 Mengwi in 2014.

Completed junior high school at SMP Negeri 2 Marga in 2011.

Completed primary school at SD Negeri No. 3 Kukuh in 2008.