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Faisal De Guzman

@faisaldeguzman

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IT specialist experienced in network, server, and web maintenance for multi-branch environments.

Philippines

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What I'm looking for

I seek a stable, collaborative company where I can improve infrastructure reliability, secure networks, and grow my technical responsibilities.

I am an IT specialist with hands-on experience providing technical support across multi-branch and large-employee environments, focusing on network, server, and hardware troubleshooting. I maintain Linux-based servers, configure network devices, and manage WordPress sites while supporting end users.

My background includes roles at a rural bank, an IT services firm, and a BPO where I handled system updates, backups, performance monitoring, and database maintenance using Java and SQL. I have executed network configurations (routers, switches, firewalls), resolved connectivity issues, and performed account support like password resets and lockout resolution.

I hold a Bachelor of Science in Information Technology and have demonstrated initiative through a recognized IT project award in college; I value reliability, teamwork, and continuous improvement in operational stability and security.

Experience

Work history, roles, and key accomplishments

Current

IT Specialist

Current

Bangko ng Kabuhayan

Oct 2022 - Present (3 years 2 months)

Provided technical support across three branches, maintained Linux-based servers with regular updates and backups, and configured network devices and firewalls to ensure secure connectivity. Managed WordPress website and used Java and SQL for database maintenance and troubleshooting.

Java SQL WordPress Technical Troubleshooting

IT Specialist

Ascenders Business Solution

Nov 2021 - Jun 2022 (7 months)

Provided IT support for ~400 employees, troubleshooting network and hardware issues and maintaining servers to prevent system failures. Supported desktops, laptops, and mobile devices to ensure continuous operations.

Desktop Support IT Infrastructure

IT Cadet

BPO Corp

Dec 2019 - Jan 2021 (1 year 1 month)

Performed network and hardware troubleshooting, organized and repaired devices, and assisted in setting up office IT infrastructure while maintaining servers and network connections to avoid downtime.

Infrastructure Support

Education

Degrees, certifications, and relevant coursework

STI College Caloocan

Bachelor of Science in Information Technology, Information Technology

2015 - 2019

Activities and societies: Best IT Special Project Web based Application (2018)

Completed a Bachelor of Science in Information Technology with coursework and a best IT special project in 2018; trained in database management, networking, and web development.