Kiefer Ortega

I am Kiefer Ortega, a dedicated professional with a background in customer service and medical technology. My experience as a Customer Service Associate at Amazon Operation Services has honed my ability to effectively communicate with Native English-speaking customers, addressing their inquiries through various channels. I pride myself on my attention to detail and my proficiency in using CRM applications to enhance customer management.

In my role as a Supervisory Medical Technologist at BCC Diagnostic and Medical Services Corporation, I managed daily medical routine tests, demonstrating my analytical skills and commitment to accuracy. I have also developed a basic computing program in MS Excel for inventory data management, which helped identify profit losses and informed future pricing strategies. My educational background in Medical Laboratory Science has equipped me with the knowledge and skills necessary to excel in data analysis and management.