Ming Alcoran
@mingalcoran
Data Research Analyst and Customer Service professional leveraging Excel, data annotation, and tech understanding to improve satisfaction.
What I'm looking for
I’m an organized, hard-working professional with 8 years of experience, combining data-focused work with customer-facing support. I bring strong interpersonal skills and an understanding of technology to help improve customer satisfaction and support tech advancements.
In my recent roles, I worked as a Data Research Analyst (October 2019 - October 2022) and as a Data Technician (LN Ecrash) (May 2017 - February 2019). I also supported operations as a Virtual Assistant for Amazon FBA Wholesale (January 2024 - August 2025), while applying my attention to detail and confidentiality in day-to-day tasks.
I’ve strengthened my ability to troubleshoot and deliver consistent results through multiple Customer Service Representative positions and an OJT Trainee role in the IT Department. I’m eager to join your account and use my problem-solving approach, Excel skills, and web-related optimization mindset to make an immediate impact.
Experience
Work history, roles, and key accomplishments
Audio Annotation Analyst
Straive
Apr 2026 - Jul 2026 (3 months)
Performed audio annotation tasks at Straive for 4 months, applying provided labeling instructions to ensure consistent dataset quality.
Virtual Assistant
Amazon FBA Wholesale
Jan 2024 - Aug 2025 (1 year 7 months)
Provided virtual assistant support for Amazon FBA wholesale operations and helped maintain day-to-day customer and administrative tasks.
Education
Degrees, certifications, and relevant coursework
Negros Oriental State University
Bachelor of Science in Information Technology, Information Technology
2012 - 2017
Earned a Bachelor of Science in Information Technology from Negros Oriental State University (2012–2017).
Negros Oriental High School
2006 - 2012
Completed studies at Negros Oriental High School (2006–2012).
City Central Elementary School
2003 - 2006
Completed studies at City Central Elementary School (2003–2006).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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