drew tiv
@drewtiv
Customer service representative and data analyst with strong communication skills.
What I'm looking for
As a dedicated customer service representative and data analyst, I have honed my communication and organizational skills to enhance customer experiences. My journey began with a Bachelor of Science in Computer Science from Philippine Christian University, where I developed a strong foundation in data analysis and problem-solving.
In my recent role as a Data Analyst at Foodbev International, I collected and analyzed data from various departments, presenting detailed reports to management that informed key decision-making processes. My experience as a Customer Service Representative at Sutherland Global Philippines further strengthened my ability to address customer needs effectively, ensuring satisfaction through tailored solutions and proactive support.
Experience
Work history, roles, and key accomplishments
Data Analyst
Foodbev International
Jun 2022 - Jun 2023 (1 year)
Collected data from sales, marketing, and finance departments to establish organizational structure. Presented detailed reports about the gathered data to management to aid in decision making.
Customer Service Representative
Sutherland Global Philippines
Oct 2020 - Oct 2021 (1 year)
Maintained customer satisfaction with strategies focused on addressing needs and resolving concerns. Provided support to internal and external customers and recommended products with detailed explanations.
Education
Degrees, certifications, and relevant coursework
Philippine Christian University
Bachelor of Science, Computer Science
2016 - 2021
Studied Computer Science, focusing on various aspects of computing, programming, and data analysis. Developed skills in problem-solving and analytical thinking.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring drew?
You can contact drew and 90k+ other talented remote workers on Himalayas.
Message drewFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
