Kiara Jones
@kiarajones1
Insurance adjuster and CPR instructor focused on compliant, client-first claims and safety education.
What I'm looking for
I am an Insurance Adjuster who manages claims assessments and client communication for property losses. I ensure compliance with company and federal regulations, and I deliver detailed documentation and reports on claims outcomes.
I also work as a CPR Instructor, teaching CPR, First Aid, and AED certification for adults and pediatrics. I facilitate hands-on learning, evaluate participants for certification, and maintain certification records while upholding safety protocols.
Earlier roles strengthened my customer service, organization, and communication skills. From cashier and auditorium attendant work to counseling and an insurance internship, I consistently bring empathy, attention to detail, and strong teamwork to every responsibility.
Experience
Work history, roles, and key accomplishments
Insurance Adjuster
Pilot Catastrophe Services
Dec 2024 - Apr 2026 (1 year 4 months)
Managed property loss claim assessments and client communication for insurance outcomes, ensuring compliance with company and federal regulations. Produced detailed documentation and reports on claims.
CPR Instructor
Central Oahu CPR
Sep 2024 - Dec 2025 (1 year 3 months)
Taught CPR, First Aid, and AED certification courses for adults and pediatrics and facilitated hands-on learning and participant evaluation. Maintained certification records and followed safety protocol compliance requirements.
Handled cashier responsibilities, selling groceries and other products while focusing on a positive customer experience. Provided customer assistance and collaborated with team members to resolve challenges.
Auditorium Attendant
University of Hawaii at Manoa Music Department
Sep 2022 - Aug 2023 (11 months)
Managed ticket sales operations to support smooth event attendance and provided assistance to performers during music events. Handled keys for music practice rooms and supported security and attention to detail for proper usage.
Counselor's Intern
Frank Guzick Elementary
Sep 2021 - May 2022 (8 months)
Provided counseling services to elementary students, offering guidance on academics and addressing mental health concerns with empathy. Organized and maintained a filing system for student records and assisted with school-wide projects and staff support.
Intern
Galilee Insurance Services
Jan 2020 - May 2022 (2 years 4 months)
Communicated with contractors and insured individuals to discuss insurance estimates and coverage details. Created analytical damage estimates for wind, fire, and water incidents and supported administrative tasks for the supervisor.
Education
Degrees, certifications, and relevant coursework
University of Hawaiʻi at Mānoa
Pre-Psychology (coursework), Pre-Psychology
Completed three semesters of Pre-Psychology coursework at the University of Hawaiʻi at Mānoa in 2023.
Skyline High School
High School Diploma, Education & Training Cluster
Earned a High School Diploma from Skyline High School (Education & Training Cluster) in 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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