Ashleigh Moss

Managed a portfolio of 60

80 high-exposure commercial claims monthly, including property damage, general liability, business interruption, and bodily injury cases with exposures ranging from $100K to over $2M. Conducted thorough liability investigations including onsite inspections, recorded statements, surveillance review, and policy analysis, resulting in 98% accuracy on coverage determinations

Managed 90

120 residential and light commercial property claims per month, including daily and catastrophe (CAT) assignments, with exposure ranges up to $500K. Conducted 1,000+ field and virtual inspections annually for losses involving wind, hail, fire, water, theft, and vandalism. Closed 85% of claims within 30 days, consistently exceeding cycle time and customer service targets.

Assisted individuals with their Medicare needs and options, utilizing multiple platforms to find suitable health plans. Met individual and group goals to maintain a high rate of enrollment for selected plans. Sold various Medicare plans including Medicare Advantage, Medicare Supplement, Dual Advantage, and Prescription Drug Plans.

Assisted individuals and groups in obtaining Health and Life coverage, educating them on offerings and helping them find plans that fit their lifestyle and budget. Served as a consultant for the duration of their policies, addressing questions and providing ongoing support. Sold supplemental life and health plans including life insurance, accidental health, critical health, cancer protection, dent

Responsible for greeting patrons and conducting sales of merchandise in-store, while also maintaining the front half of the store during business hours. Assisted with incoming shipments, including unloading trucks and organizing new inventory in the stock room. Stocked shelves with products and reorganized item placement.

Facilitated freshman and sophomore chemistry lab classes, presenting weekly labs through open discussion and visual PowerPoint presentations. Ensured students performed experiments with correct lab safety procedures. Answered questions and assisted students who had trouble understanding weekly objectives.

Responsible for explaining and selling gym memberships to students, local patrons, and faculty/staff members on campus. Filed paperwork, worked with a systematic database, performed time corrections, answered phones, and organized incoming/outgoing mail. Assisted with office staff meetings, presented new policies/rules, and trained new office assistants.

Completed high school education at Plano Senior High School. Gained foundational knowledge across various subjects.

Studied Chemistry and Mathematics, accumulating extensive hours in Inorganic Chemistry and Biology. Gained a minor in Mathematics, enhancing analytical and problem-solving skills.