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Trunell Kennedy

@trunellkennedy

Dedicated Executive Administrator with a passion for business excellence.

United States

What I'm looking for

I am looking for a role that allows me to leverage my administrative skills in a dynamic environment, fostering collaboration and driving organizational success.

I am a dedicated and highly organized Executive Administrator with over 5 years of experience supporting senior executives and cross-functional teams. My commitment to excellence in business administration is reflected in my ability to deliver high-level administrative support with professionalism, discretion, and efficiency. I have a proven track record of streamlining operations, managing complex schedules, and coordinating executive communications to drive organizational effectiveness.

In my most recent role as an Executive Administrator at the Center for Employment Opportunities, I successfully streamlined document workflows, reducing turnaround time by 30%. I served as the primary administrative support for the CEO and created Excel dashboards to track performance metrics. My experience also includes leading the Executive Support Team and managing various projects, showcasing my ability to foster growth and collaboration in every assignment.

Experience

Work history, roles, and key accomplishments

CO

Executive Administrator

Center for Employment Opportunities

Apr 2019 - Dec 2023 (4 years 8 months)

Streamlined document workflows using Microsoft Word and Adobe Acrobat, reducing turnaround time by 30%. Served as primary administrative support for the Chief Executive Officer & President, creating Excel dashboards to track and report weekly performance metrics. Administered projects and client relations, managed calendars, planned leadership retreats, and co-piloted Expensify.

AT

Customer Service Representative Supervisor

AT&T

Feb 2016 - Dec 2018 (2 years 10 months)

Directed sales of products and services, resolving issues and ensuring positive customer experiences. Handled escalated calls, troubleshooting, and resolved complex billing issues for home telephony, internet, and cellular services. Performed performance reporting, quality assurance, and metrics standardization.

Education

Degrees, certifications, and relevant coursework

Point Loma Nazarene University logoPU

Point Loma Nazarene University

Bachelor of Science, Business Administration

0

Studied relevant coursework in Organizational Leadership and Project Management. Focused on key principles and practices in these areas.

SC

San Diego Mesa College

Cisco Certified Networking Associate, Networking

2016 - 2019

Tech stack

Software and tools used professionally

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