khushi rawal
@khushirawal
Senior Operations Executive at STARNEA, converting event inquiries into sales and creating client proposals and mood boards.
IndiaWhat I'm looking for
At STARNEA - Backdrop Solutions Pvt. Ltd., I identify business opportunities in the wedding and event industry and convert client inquiries into sales. I prepare tailored quotations and create proposals and mood boards, then coordinate with operations and logistics to support delivery and pickup.
At Housing.com/Proptiger.com, I helped customers explore home loan and property options, handled email queries, and passed qualified customer details to the Sales team. I also prepared monthly reports in MS Excel and corrected customer records in ICRM.
Experience
Work history, roles, and key accomplishments
Senior Operations Executive
Backdrop Solutions Pvt. Ltd.
Jul 2025 - Present (1 year 3 months)
Identifies and pursues new business opportunities within the wedding and event industry, generates leads, and converts inbound inquiries into sales. Maintains CRM records, prepares quotations, negotiates terms, and coordinates with operations to ensure timely delivery.
Senior Operations Executive
Housing.com/Proptiger.com
Feb 2020 - Apr 2023 (3 years 2 months)
Interacted with customers to understand their home loan needs and provided solutions from a range of banks. Handled queries via email, filtered genuine customers for the sales team, and created monthly reports in MS Excel.
Customer Care Executive
Lookplex.Com
Jul 2018 - Aug 2019 (1 year 1 month)
Interacted with clients regularly to improve work efficiency, resolved customer queries regarding products, pricing, and offers, and created monthly reports in MS Excel. Provided buddy support to new joiners and conducted feedback calls.
SEO Executive
Digiad MultiMedia
Sep 2016 - May 2018 (1 year 8 months)
Maintained vendor relationships and client contact by addressing queries. Performed email marketing, video submissions, and Q&A activities.
Education
Degrees, certifications, and relevant coursework
Delhi University
Bachelor of Arts, Programming
2014 - 2017
Bachelor of Arts with specialization in Programming, completed in 2017.
NIIT
Diploma, Software Engineering
Completed a three-year diploma in Software Engineering from NIIT in 2016.
Govt. Girls Sr. Sec. School, Najafgarh, Delhi
Intermediate
2011 - 2012
Completed Intermediate education from Govt. Girls Sr. Sec. School, Najafgarh, Delhi.
Govt. Girls Sr. Sec. School, Najafgarh, Delhi
High School
2009 - 2010
Completed High School education from Govt. Girls Sr. Sec. School, Najafgarh, Delhi.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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