Khushboo Fazulbhoy
@khushboofazulbhoy
I’m a strategist blending qualitative research, brand strategy, and consumer insight.
What I'm looking for
I’m a Strategist who turns consumer emotions into actionable brand and strategy decisions. At Plum Insights & Strategy, I build strategy with strong qualitative market research and stakeholder management, bringing clear consumer insight into the room.
Previously, I conducted semiotic analysis and digital ethnography to reposition Perk as a mood enhancer among teenagers, supported by 20+ in-depth interviews. I’ve also delivered ethnographic recommendations for the Government of Gujarat and managed search/display advertising—optimizing campaigns with measurable CPC/traffic improvements—while earlier driving sales and customer satisfaction through hands-on marketing and client service roles.
Experience
Work history, roles, and key accomplishments
Strategist at Plum Insights & Strategy.
Implemented a semiotic analysis study involving insight mining to reposition Perk as a primary mood enhancer among teenagers
Performed digital ethnography by analyzing social media trends and dissecting the online behavior of India’s youth
Conducted 20+ in-depth interviews to capture the emotional triggers and mood upliftment indicators of the target consumers
Conducted a 10-day ethnographic research study to assess the effectiveness of the Watershed Development Project in Dhandhusar, as part of the Pradhan Mantri Krishi Sinchayee Yojana (PMKSY) initiative for the Government of Gujarat.
Made actionable recommendations to improve the implementation of the project at the grassroots level
Managed a two-month Search and Display Advertising campaign with a Rs 4500 budget, securing a CPC of Rs 4.22 (31% decrease)
Optimized 3 search campaigns using Google Keyword Planner, AdWords, SEMrush, and Ahrefs, resulting in 36,000+ impressions (100% increase) and 2.34% CTR
Conducted primary research through 60 customer interviews to analyze consumer perceptions of the Plant-Based Meat category and identify purchasing triggers and barriers
Developed 4 distinct consumer personas based on data collected, and created tailored communication strategies for each
Crafted a comprehensive D2C brand communication strategy outlining effective means to connect with different con
Generated Rs. 20,00,000+ in sales of gourmet food products by converting leads through personal selling
Achieved a 90% customer satisfaction rate by executing the product delivery cycle end-to-end from order processing to logistics
Maintained daily revenue data and conducted monthly analysis to track trends
Onboarded 50+ HNIs with an average order size of Rs. 60,000/-
Managed 800 customer relation
Secured long-term contracts with 30% of targeted upscale retail stores and supermarkets in Mumbai through compelling pitches
Optimized visual merchandising across supermarkets, ensuring consistent product sampling, promotional execution, and visibility
Converted 60% of potential clients through engaging product sampling and education of product USPs and SKUs at events
Conceptualized and developed a detailed product report based on long-term strategies to offer customer-centric features and programs
Built and led a hardworking and sustainable team of seven members with dedicated job roles
Conducted on-field marketing as well as market research during and after product planning and execution
Education
Degrees, certifications, and relevant coursework
MICA | The School of Ideas
Master of Business Administration - MBA, Marketing
2022 - 2024
Indian School of Management & Entrepreneurship
BME and B. Com, Business Management and Entrepreneurship
2016 - 2019
content writer, magazine editor, research analyst
HR College
Business
2014 - 2016
H. R. College
Business, Business
2014 - 2016
Completed Business studies at H. R. College from 2014 to 2016.
Bombay Scottish School, Mahim
2002 - 2014
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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