Khristine Arquiza
@khristinearquiza
Versatile strategist with 10+ years in customer service excellence.
SpainWhat I'm looking for
I am a versatile strategist with over a decade of experience driving excellence in customer service, operations, and innovation. My career has been marked by a commitment to enhancing customer experiences and optimizing operational processes across various sectors, including tourism and healthcare.
Currently, I serve as a Tour Operations Coordinator and Property Manager, where I leverage my skills in customer experience support and relationship management to ensure seamless operations. My previous roles have equipped me with a robust skill set in leadership, problem-solving, and adaptability, allowing me to thrive in dynamic environments.
Experience
Work history, roles, and key accomplishments
Property Manager
Freelancer
Mar 2023 - Present (2 years 3 months)
Managing Airbnb listings and providing customer experience support, focusing on enhancing guest satisfaction and property management.
Tour Operations Coordinator
Luistarrak Kalea 37
Mar 2023 - Present (2 years 3 months)
Currently coordinating tour operations across Portugal, Spain, and Italy, ensuring exceptional customer service and operational excellence.
Transcriptionist/Reviewer
Sigma Global Services
Jun 2020 - Mar 2021 (9 months)
Provided transcription and review services, ensuring high-quality output and attention to detail.
Co-owner/Sales Manager
Surfing Carabao Towel Shop
Sep 2018 - Feb 2020 (1 year 5 months)
Oversaw sales operations and co-managed the business, focusing on customer engagement and sales strategies.
Guest Manager
Viento del Mar Resort
Jul 2017 - Mar 2018 (8 months)
Responsible for guest relations and ensuring a high level of service during their stay.
Public Health Nurse
Rural Health Unit
Feb 2012 - Mar 2013 (1 year 1 month)
Delivered public health services and nursing care, focusing on community health and wellness.
Resort Manager
Surfing Carabao Beach Houses
Jul 2016 - Feb 2020 (3 years 7 months)
Managed resort operations, ensuring guest satisfaction and smooth daily operations.
Assistant Coach/Teacher
My Gym Saigon
Apr 2016 - May 2017 (1 year 1 month)
Assisted in coaching and teaching, focusing on child development and physical education.
Senior Service Specialist
JPMorgan Chase & Co.
Mar 2013 - Jul 2016 (3 years 4 months)
Provided technical support and coaching for consumer online services, enhancing customer experience.
Education
Degrees, certifications, and relevant coursework
Xavier University - Ateneo de Cagayan
Bachelor of Science, Nursing
2010 - 2015
Bachelor of Science in Nursing.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Job categories
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