khanya mbatani
@khanyambatani
Strong expertise in fleet management and IT service management
What I'm looking for
As a seasoned professional with expertise in fleet management and IT service management, I have honed my skills in coordinating vehicle maintenance, ensuring compliance with government policies, and providing exceptional customer service. With a strong background in IT, I have developed proficiency in fleet management software and tools, incident report tracking, and data analytics.
Throughout my career, I have demonstrated excellent communication skills, attention to detail, and a commitment to good customer service. I am a team player with a keen ability to multitask in fast-paced environments and effectively communicate with internal and external stakeholders.
I am passionate about continuous improvement and believe in exceeding expectations without making unreasonable commitments. I am a reliable and honest individual with a strong work ethic, and I am confident in my ability to make a valuable contribution to any organization.
Experience
Work history, roles, and key accomplishments
CLIENT SERVICE AGENT
Wesbank
Oct 2021 - Jul 2022 (9 months)
Scheduled and coordinated vehicle maintenance appointments with service providers, maintained accurate records of government vehicle bookings, and ensured compliance with government policies and regulations.
COVID-19 COMPLIANCE OFFICER
Zenzeleni Waldorf School
Sep 2020 - Dec 2020 (3 months)
Adhered to shared company values and service standards regarding customer interaction, resolved customer dissatisfaction, and promoted compliance with safety protocols.
IT SERVICE MANAGEMENT CONSULTANT
Wesbank
May 2018 - Jun 2019 (1 year 1 month)
Developed and implemented vehicle booking and maintenance systems, tracked incident reports, and ensured continuous coverage for responding to safety concerns.
Education
Degrees, certifications, and relevant coursework
khanya hasn't added their education
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