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@khanpaci
Dynamic digital marketing specialist with strong customer service skills.
As a dedicated digital marketing specialist with a proven track record, I have successfully developed and implemented strategies that significantly increased online engagement by 30% at BSS Africa. My experience in managing ad campaigns has not only optimized ROI but also enhanced brand visibility, showcasing my ability to drive results in a competitive landscape.
Prior to my role in digital marketing, I honed my customer service skills at Kaski Company, where I resolved customer inquiries and improved satisfaction rates by 20%. My background as a transcriptionist further refined my attention to detail and ability to meet tight deadlines, ensuring high-quality outputs in every task I undertake.
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Work history, roles, and key accomplishments
BSS Africa
Feb 2021 - Aug 2023 (2 years 6 months)
Developed digital strategies that increased online engagement by 30%. Managed ad campaigns, optimizing ROI and improving brand visibility.
Verbit
Mar 2021 - Jun 2021 (3 months)
Transcribed diverse audio content with 98% accuracy while meeting tight deadlines.
Kaski Company
May 2020 - Dec 2020 (7 months)
Resolved customer inquiries and issues, leading to a 20% increase in customer satisfaction. Consistently exceeded performance targets and improved service workflows.
Degrees, certifications, and relevant coursework
High School Diploma, General Education
2017 - 2020
Completed high school education with a focus on foundational academic skills and personal development.
Software and tools used professionally
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