Khalimah Khalimah

I am an experienced Technical Support Advisor with a strong commitment to customer satisfaction and relationship-building. With less than six months of expertise, I have honed my skills in troubleshooting hardware and software issues, maintaining network systems, and implementing effective solutions. My ability to work well under pressure and maintain high performance levels has been key to my success in fast-paced environments.

In my previous role at Transcom, I assisted customers with installation, configuration, and troubleshooting, resulting in increased customer satisfaction through clear communication and empathy. Additionally, my experience as a Hotel Reservations Agent at HotelPlanner allowed me to enhance client loyalty by providing personalized booking experiences. I thrive on challenges and continuously seek opportunities to improve customer relations and operational efficiency.