Open to opportunities

mostafa elalem

@mostafaelalem

Message

Motivated telesales and customer-support professional driving revenue and team performance.

Egypt

Message

What I'm looking for

I seek a sales or customer-support role where I can drive revenue, coach teams, and contribute to business growth in a collaborative environment.

I am a motivated sales and customer-support professional with hands-on experience in telesales, client assistance, and team leadership. I have a proven track record of identifying customer needs, closing digital and subscription sales, and generating measurable revenue while maintaining high service standards.

At Exigo Deals I achieved 100+ successful digital service sales and generated 9,000–10,000 EGP in revenue; as a Team Leader at Square Group I trained staff, improved team performance, and boosted revenue. I hold a BBA from Helwan University and bring strong communication, negotiation, and problem-solving skills to drive business growth.

Experience

Work history, roles, and key accomplishments

Team Leader

Square Group

Oct 2022 - Jul 2023 (9 months)

Trained employees on sales techniques and led the team to improve performance and increase revenue over the leadership period.

Team Leadership Sales Training Performance Management Coaching Market Analysis Communication Problem Solving

Telesales & Assistant

Exigo Deals

Sep 2021 - Oct 2022 (1 year 1 month)

Achieved 100+ digital service sales and generated approximately 9,000–10,000 EGP in revenue by identifying prospects and closing deals.

Telesales Sales Closing Revenue Generation Customer Support Communication Sales Reporting CRM

Telesales Agent

Vodafone Egypt

Aug 2018 - Nov 2018 (3 months)

Sold digital and subscription-based services, identified customer needs and matched offers to increase conversions and revenue during the contract period.

Telesales Customer Support Communication Negotiation Lead Qualification CRM