Khadija Ennouri

Maintained a high profile around the development, ensuring resident checks and building safety. Managed contractors for communal areas, gardens, and grounds, overseeing work completion and sign-off. Fostered community by supporting Residents Associations and Social Committees, enhancing customer experience.

Provided comprehensive live-in care for a disabled gentleman with severe mobility issues, primarily covering night duty. Responsibilities included monitoring vital signs, administering treatments, assisting with personal care, and maintaining patient records. Ensured patient comfort and safety, providing detailed handovers to day shifts.

Managed front desk operations, greeting residents, visitors, and contractors while handling daily issues and administrative duties. Monitored CCTV, controlled access, and conducted patrols to ensure development security. Managed fire/intruder alarms, plant room equipment, parcels, and property keys.

Provided comprehensive care for a disabled lady with severe mobility issues and stroke, primarily on night duty. Assisted with mobility, personal care, and monitored vital signs, ensuring patient comfort and safety. Maintained patient records, administered treatments, and provided accurate handovers to day shifts.

Provided comprehensive care for a disabled lady with severe mobility issues and stroke, primarily on night duty. Assisted with mobility, personal care, and monitored vital signs, ensuring patient comfort and safety. Maintained patient records, administered treatments, and provided accurate handovers to day shifts.

Welcomed guests, confirmed reservations, and served as a primary point of contact for assistance and information. Provided personalized solutions by suggesting activities and facilities, arranging events, excursions, and transportation. Managed phone calls, reservations, messages, emails, and resolved guest complaints.

Worked as an interpreter for prisons, courts, and new immigrants/refugees, facilitating communication in legal and social settings. Escorted clients to appointments and translated issues over the phone and face-to-face. Managed general administration, including filling out forms for clients.

Cared for two children, managing their daily, bath, and bedtime routines, and preparing/serving meals. Engaged children in outdoor games, sports, and educational activities, accompanying them to recreational facilities. Performed daily household tasks and errands.

Maintained financial transaction records by establishing accounts and posting transactions, ensuring legal compliance. Developed systems for financial transactions, managed subsidiary accounts, and balanced general ledgers. Prepared financial reports, analyzed account information, and advised management on compliance actions.

Completed a comprehensive First Aid Course, acquiring essential skills in emergency medical response and patient care.

Completed studies at Technical Commercial High School Arduino, earning 6 credits equivalent to GCSEs. Focused on a commercial curriculum, including core subjects like Maths and English.