Open to opportunities

Khadija Boumehdi

@khadijaboumehdi

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Experienced Key Account Manager with a proven track record of success.

Morocco

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What I'm looking for

I am looking for a challenging role in a fast-paced environment that allows me to utilize my skills in account management and project coordination while contributing to team success.

I am a highly motivated and experienced Key Account Manager with a strong history of developing and maintaining relationships with key clients. My expertise lies in negotiating contracts, managing projects, and delivering exceptional customer service. I thrive in fast-paced environments and am eager to leverage my skills to make a significant contribution to a dynamic organization.

Throughout my career, I have successfully established and maintained strong relationships with key clients, ensuring their needs are met through ongoing support and strategic insights. My experience includes coordinating Agile projects related to key accounts and monitoring competitor activity to stay ahead in the market. I am also trained in Agile project management, which has enhanced my ability to lead Scrum teams effectively and foster collaboration.

In addition to my account management skills, I have a solid background in recruitment and talent acquisition, having honed my abilities in strategic recruitment practices. My educational background includes a Bachelor's degree in Economics, and I am fluent in Arabic, French, and English, allowing me to communicate effectively with diverse clients and teams.

Experience

Work history, roles, and key accomplishments

Current

Key Account Manager

Current

KHADIJA BOUMEHDI

Jan 2023 - Jan 2024 (1 year)

A highly motivated Key Account Manager with a proven track record in developing and maintaining relationships with key clients. Skilled in negotiating contracts, managing projects, and providing excellent customer service.

Key Account Management Contract Negotiation Project Management Customer Service Agile Project Management Recruitment Market Research Data Analysis

Consultant

Alten

Feb 2021 - Mar 2021 (1 month)

Delivered technical support services for Bouygues Telecom, ensuring efficient troubleshooting and resolution of line-related incidents.

Technical Support Troubleshooting Customer Service Communication Problem Solving

Consultant

Webhelp

Jan 2021 - Feb 2021 (1 month)

Managed inbound and outbound communications, providing clear explanations of invoices and resolving billing inquiries while maintaining high levels of client satisfaction.

Communication Billing Customer Satisfaction Problem Solving Outbound Communications

Sales Representative

Eurotelec

Jan 2019 - Mar 2019 (2 months)

Negotiated and finalized energy and gas contracts, ensuring customer needs were met and processed invoice settlements.

Negotiation Contracts Customer Service Invoicing

Customer Engagement and Sales Specialist

Acticall

Jan 2018 - Feb 2018 (1 month)

Enhanced marketing strategies to strengthen customer loyalty and retention, promoting bundled service packages.

Marketing Strategy Customer Retention Customer Engagement

Part-time Assistant

Najwa Group

Mar 2014 - Apr 2017 (3 years 1 month)

Applied theoretical skills in accounting and business management, ensuring accuracy and quality in product orders and deliveries.

Accounting Business Management Quality Control Delivery

Accounting Assistant

Namae Ltd

Mar 2014 - Apr 2014 (1 month)

Worked as an accounting assistant, supporting financial operations and maintaining accurate records.

Accounting Financial Operations Data Entry

Education

Degrees, certifications, and relevant coursework

Faculté Sidi Mohamed Ben Abdallah

Bachelor's degree, Economics

2016 - 2017

Bachelor's degree in Economics, focusing on key account management and talent acquisition. Developed skills in managing client relationships and understanding market dynamics.