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Kevon Francis

@kevonfrancis

Enthusiastic customer service representative eager to contribute to team success.

Jamaica
Message

What I'm looking for

I am looking for opportunities that allow me to grow and excel in customer service.

I am an enthusiastic customer service representative with a strong commitment to contributing to team success through hard work and attention to detail. My experience in the customer service industry has equipped me with a clear understanding of the importance of customer satisfaction and the role it plays in business success.

Having earned an Associate degree in customer service from Brown's Town Community College, I have developed excellent organizational skills and a motivation to learn and grow in my field. My previous role at Continuum Solutions allowed me to assist customers in need of roadside services, ensuring they were back on the road as quickly as possible. I take pride in my ability to communicate effectively and work collaboratively within a team.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

BC

Brown's Town Community College

Associate degree, Customer Service

2018 - 2020

Completed an Associate degree in Customer Service, gaining foundational knowledge in customer relations and service strategies. Developed skills essential for effective customer interaction and support.

CS

Cedric Titus High School

Diploma, Business Studies

2015 - 2018

Grade: 7 CXC subjects

Obtained a Diploma in Business Studies, covering core business principles and practices. Achieved 7 CXC subjects, including Mathematics and English, demonstrating a strong academic foundation.

Tech stack

Software and tools used professionally

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Kevon Francis - Customer Service Representative - Continuum Solutions | Himalayas