Kevin Neacsu
@kevinneacsu
Customer support professional in hospitality and retail who resolved customer complaints and trained team members.
NorwayWhat I'm looking for
At Cafe Billabong, I delivered customer service in a high-volume environment and resolved complaints and conflicts with empathy and quick problem-solving.
I trained and supported new team members, and managed daily operations, inventory, and cash handling under time pressure.
At Spice Rootz, I served 50–100+ customers per shift and handled objections and special requests. At Individuel Geneve, I assisted clients with product selection and contributed to the ForceSeals Customer Evidence Program by helping collect and document product feedback.
Experience
Work history, roles, and key accomplishments
Bartender/Manager
Cafe Billabong
Jan 2024 - Jan 2026 (2 years)
Delivered exceptional customer service in a high-volume environment, managing multiple guests simultaneously while maintaining a positive attitude. Resolved customer complaints and conflicts efficiently, turning negative experiences into positive outcomes through empathy and quick problem-solving.
Server/Bartender
Spice Rootz
Jan 2023 - Jan 2024 (1 year)
Provided personalized service to 50–100+ customers per shift, actively listening to needs and recommending solutions. Handled objections and special requests professionally, contributing to positive customer feedback and repeat business.
Client Assistant/Sales Advisor
Individuel Geneve
Jan 2022 - Jan 2023 (1 year)
Assisted clients with product selection and inquiries, using strong persuasion and communication skills. Built rapport quickly and handled customer needs with empathy and professionalism.
Education
Degrees, certifications, and relevant coursework
Liceul Tehnologic Vladeasa
High School Diploma
2019 - 2022
Attended Liceul Tehnologic Vladeasa in Huedin, Romania, from 2019 to 2022.
Tech stack
Software and tools used professionally
Availability
Location
NorwayAuthorized to work in
Salary expectations
Job categories
Interested in hiring Kevin?
You can contact Kevin and 90k+ other talented remote workers on Himalayas.
Message KevinGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
