Marielle Hugaas

Delivered friendly and efficient customer service in a busy sports bar environment. Managed bar operations while serving a high volume of customers in a fast-paced setting.

Oversaw daily front desk operations and supported the efficient running of a busy seasonal campsite. Managed guest reservations, check-ins, check-outs, and customer service inquiries.

Managed guest check-ins and check-outs, delivering efficient and professional customer service. Responded to guest inquiries via phone and email, providing accurate information and timely assistance.

Managed guest check-ins, check-outs, and daily front desk operations. Prepared end-of-day reports and reviewed accounting ledgers for accuracy.

Delivered friendly and attentive service in a busy restaurant popular with both locals and international visitors. Built rapport with guests, answered questions and made recommendations to create a great dining experience.

Welcomed guests and managed front desk operations for a busy ski destination. Answered phone and email enquiries and assisted guests with bookings and local information.

Checked guests in and out using the Opera booking system while providing a warm and efficient service. Answered guest enquiries in person, over the phone and by email, always aiming to find the best solution.

Welcomed guests and created a friendly first impression from arrival through to departure. Managed phone calls, emails and front desk enquiries in a professional and organised manner.

Advanced diploma of hospitality management.