Open to opportunities

Kevin Kukoda

@kevinkukoda

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Proactive problem solver with 3+ years of freelance tech support.

Hungary

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What I'm looking for

I am looking for a role that offers opportunities for growth and a supportive team environment.

I am a proactive problem solver with over three years of experience in freelance tech support. My journey has equipped me with a diverse skill set, including proficiency in Windows and macOS systems, hardware assembly, and remote troubleshooting tools like TeamViewer and AnyDesk. I pride myself on my ability to communicate complex technical concepts in a patient and understandable manner, ensuring that users of all tech literacy levels can navigate their issues effectively.

Throughout my career, I have successfully diagnosed and resolved numerous software and hardware issues, optimizing devices for home users and enhancing their overall user experience. My background in CNC machining has further honed my attention to detail and ability to interpret technical blueprints, which translates well into the IT support realm. I am currently seeking an entry-level role in IT Support or Customer Support, where I can leverage my skills and passion for technology to help others.

Experience

Work history, roles, and key accomplishments

CNC Machining Intern

MetalVision Kft

Jan 2018 - Present (7 years 5 months)

Operated CNC milling and turning machines in a precision manufacturing environment, ensuring efficient workflow and high accuracy. Diagnosed machine errors and interpreted technical blueprints, collaborating with engineers to resolve mechanical issues.

CNC Machines Workflow Optimization Collaboration Precision Mechanics

Freelance Tech Support

Self Employed

Jan 2017 - Present (8 years 5 months)

Provided comprehensive freelance tech support, setting up and optimizing various devices for home users. Successfully troubleshot numerous software and hardware issues, including Windows updates and driver conflicts. Translated complex technical manuals into user-friendly guides, enhancing client understanding and device usability.

Technical Support Windows Customer Service

Education

Degrees, certifications, and relevant coursework

Országos Képző és Vizsgaszervező Intézet Kft

CAD/CAM CNC Programmer, CAD/CAM CNC Programming

Completed a comprehensive program focusing on CAD/CAM software and CNC machine operation. Gained expertise in programming and operating computer numerical control machines for manufacturing processes.

Reguly Antal Szakképző Iskola és Kollégium

CNC Machinist, CNC Machining

Underwent specialized training to become a CNC Machinist, learning to set up, operate, and maintain CNC machinery. Developed skills in precision machining and interpreting technical blueprints.

Reguly Antal Szakképző Iskola és Kollégium

Machinist, Machining

Acquired fundamental skills in machining, including the use of various machine tools and equipment. Focused on practical applications in metalworking and manufacturing.