Sammy NjugunaSN
Open to opportunities

Sammy Njuguna

@sammynjuguna

Experienced IT Technician

Hungary

What I'm looking for

Seeking a challenging role that utilizes my technical skills and experience to contribute to organizational growth and success.

Highly skilled and experienced IT Technician with a proven track record in hardware maintenance, customer support, and quality assurance. Adept at troubleshooting, assembling, and repairing electronic components.

Demonstrated ability to collaborate effectively with engineering teams to ensure product quality and reliability. Committed to achieving organizational goals through proactive problem-solving and dedicated support for team members.

With a strong educational background in Information Technology, I possess a solid foundation in hardware and software systems, network administration, and database management. My experience in various roles has equipped me with a unique blend of technical and interpersonal skills, enabling me to provide exceptional support and services to clients and organizations.

Experience

Work history, roles, and key accomplishments

IT
Current

Production Support Operator

Ivy Technology

Mar 2023 - Present (2 years 2 months)

As a Production Support Operator, I utilize advanced soldering techniques to assemble and solder components on Cisco Aironet circuit boards. I conduct diagnostic tests to identify and resolve hardware issues, contributing to product performance and reliability while participating in quality control processes.

XG

Computer Repair and Cyber Café/Graphics Operator

Xpress Graphics

Aug 2020 - Sep 2022 (2 years 1 month)

In my role at Xpress Graphics, I provided technical support to customers, addressing software issues and delivering exceptional cyber café services. I installed and maintained hardware and software systems while developing engaging graphics for branding and marketing.

CS

Shop Attendant

Charly Shop

May 2019 - Aug 2020 (1 year 3 months)

As a Shop Attendant, I managed daily operations, including inventory management and customer service. I provided personalized assistance to customers and implemented effective stock management strategies to optimize product availability.

NG

Attaché

Nakuru County Government

Jan 2018 - May 2018 (4 months)

During my internship at Nakuru County Government, I provided technical support to end-users, including hardware maintenance and network troubleshooting. I collaborated with stakeholders to implement online revenue collection systems, enhancing efficiency.

Education

Degrees, certifications, and relevant coursework

Jomo Kenyatta University of Agriculture and Technology logoJT

Jomo Kenyatta University of Agriculture and Technology

Diploma in Information Technology, Information Technology

2016 - 2018

Activities and societies: Engaged in collaborative learning experiences with peers and instructors, fostering teamwork and communication skills essential for success in the IT industry.

Specialized coursework in information technology, including hardware and software systems, network administration, and database management. Completed hands-on projects and practical assignments to develop technical skills and expertise in IT-related disciplines.

NS

Njoro Boys' High School

Kenya Certificate of Secondary Education, Secondary Education

2011 - 2014

Grade: C+

Completed secondary education with a focus on science and technology subjects, laying the foundation for further academic and professional pursuits. Participated in extracurricular activities and leadership opportunities, demonstrating a well-rounded skill set and commitment to personal and academic growth.

AS

Anester Primary School

Kenya Certificate of Primary Education, Primary Education

2003 - 2010

Grade: B-

Attained primary education qualifications with a strong academic performance, establishing a solid educational background and academic foundation.

Tech stack

Software and tools used professionally

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Sammy Njuguna - Production Support Operator - Ivy Technology | Himalayas