I'm currently resolving L2 service desk issues at Martin Engineering AG, including virtual machines, Romexis, Sidexis, 3Shape, Intune, Azure, Office 365, VPNs, SAP, and remote desktop support. Previously, I provided service desk support at MERCK and Cognizant.
I've supported HP, T-Systems, Magyar Telekom, and eBay environments across technical support, network administration, firewall administration, and quality processes. I bring CCNA certification, hands-on network operations experience, and professional English and German communication.

