Open to opportunities

KEVIN K sabu

@kevinksabu

Message

I streamline healthcare billing, patient administration, compliance, and remote operations for international teams.

India

Message

What I'm looking for

I'm seeking a remote healthcare operations role with an international team, where I can improve billing, administration, compliance, patient experience, and distributed-team processes across UK, US, or EMEA time zones.

I've managed private-patient invoicing and collections at Cambridge University Hospitals NHS Trust, processing 580–900 complex multi-line invoices monthly and sustaining weekly billing averages of £200,000. I work across consultants, insurers, and patients to resolve discrepancies, improve reconciliation, and support audit-ready compliance.

Across NHS trusts, Cambridge Education Group, ABCAM, and The Partnership in Care, I've coordinated administration, admissions, client support, HR operations, and distributed teams. I've trained new colleagues, standardised workflows across locations, and use EPIC, System One, ESR, CRM platforms, Excel, and remote collaboration tools to keep operations accurate and responsive.

Experience

Work history, roles, and key accomplishments

Private Patients Officer

Cambridge University Hospitals NHS Trust

Jul 2024 - Aug 2025 (1 year 1 month)

Managed end-to-end invoicing and collections for private patients, processing 580–900 complex multi-line invoices monthly. Coordinated with consultants, insurers, and patients across time zones to resolve claim discrepancies, sustaining weekly billing averages of £200,000.

Epic Revenue Cycle Management Billing Invoicing Collections Stakeholder Management Compliance Audit Process Improvement Reporting

Team Administrator

Cambridge & Peterborough Foundation NHS Trust

May 2024 - Jul 2024 (2 months)

Supported clinic operations by managing correspondence, diaries, and scheduling for multiple clinicians, ensuring on-time service delivery. Maintained and audited electronic and paper records to ensure 100% data accuracy and compliance with Trust standards.

Administration Scheduling Correspondence Management Record keeping Audit Compliance Training Onboarding

Admissions Coordinator

Cambridge Education Group

Jun 2023 - Apr 2024 (10 months)

Supervised the full admissions cycle, from application review through onboarding, ensuring 100% UKVI and GDPR compliance. Coordinated cross-functional operations with recruitment, academic, and compliance teams, consistently meeting tight turnaround times.

Admissions Compliance GDPR UKVI Cross functional Coordination Training Process Improvement Reporting Documentation

Customer Support Specialist

ABCAM plc

Feb 2023 - May 2023 (3 months)

Handled high volumes of researcher queries on delivery, stock, and pricing for a global biotech client base. Took ownership of issues from start to finish, resolving them quickly and coordinating escalations across teams.

Customer Support Query Resolution Escalation Management Remote Collaboration Customer Relationship Management

Administrative and HR Coordinator

The Partnership in Care

Jan 2022 - Jan 2023 (1 year)

Managed administrative and HR operations for a workforce of 78 staff, covering payroll, attendance monitoring, recruitment, and compliance reporting. Designed and delivered staff training programmes to support professional growth and service quality.

HR Operations Payroll Attendance Reporting Recruitment Compliance Reporting Training Data Protection Record keeping