Kevin Hsu

Owned end-to-end customer experience health metrics for a portfolio of strategic vendors generating $15M+ annual scale. Partnered with Supply Chain teams to forecast demand and model inventory scenarios, securing 40.2% incremental inventory above system projections to reduce stockouts during peak traffic events.

Led end-to-end negotiation of supply and allocation contracts, NDAs, and MTAs with Global EV customers, resulting in 38% increase in contract value and improved SLA tracking using CLM tools. Initiated and built scalable contract playbooks to unify Legal, Sales, and Product teams, improving cross-team coordination and cutting contract approval cycle time by 27%.

Built a supplier performance dashboard and evaluation model using Excel/SQL, enabling data-backed decisions that improved supplier output KPIs by 10%. Coordinated with legal and compliance teams to ensure alignment of corporate strategy with regulatory requirements, achieving a 93% compliance rate in all strategic initiatives.

Reduced chargebacks by 91.4% by analyzing multi-million-dollar supplier cost and time-series data using Excel, partnering with Finance to redesign payment reconciliation process. Managed fifteen critical suppliers, accounting for over 90.2% of stamping group's total spending, and led liaison between legal team and suppliers to facilitate approval of Part Pricing Agreements.

Earned the AIARE 1 certification in February 2025.

Completed a Bachelor of Science in Automotive Engineering Technology Management and Business Analytics in April 2023.