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Claudia Aguilar

@claudiaaguilar

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I lead supplier compliance programs, automation, and KPI-driven operational improvements.

United States

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At Tesla, I lead supplier compliance operations for a portfolio of 200+ North American suppliers and more than 1 million shipments per half-year cycle. I maintain stakeholder continuity, manage escalations, and achieved a P2P error rate as low as 0.08%.

I develop compliance KPIs and reporting with Data Analytics, turning performance trends into actionable program improvements. I also lead cross-functional AI automation pilots, including chargeback contest review and supplier onboarding communications.

Previously, I implemented Salesforce and Pardot solutions for clients at SalesLabX and led data-tool adoption and reconciliation reporting at Texas Hospital Association. I bring experience improving processes, resolving systemic issues, and coordinating stakeholders across complex operations.

Experience

Work history, roles, and key accomplishments

Current

Sr. Supplier Operations Support

Current

Tesla

Jan 2022 - Present (4 years 8 months)

Serve as primary point of contact for supplier compliance operations, managing a portfolio of 200+ suppliers and over 1M shipments per half-year cycle. Lead cross-functional automation initiatives and own chargeback execution and dispute resolution.

Supplier Compliance Performance Management KPI development Data Analysis Chargeback Management Dispute Resolution AI Process Automation Cross functional Leadership Stakeholder Management

Marketing Account Coordinator

SalesLabX

Jul 2021 - Jan 2022 (6 months)

Partnered with clients to implement Salesforce and Pardot solutions, managing onboarding, campaign automation, and platform adoption. Facilitated client sessions to gather requirements and align project goals with internal teams.

Salesforce Pardot Campaign Automation Client Onboarding Project Management Marketing Analytics Reporting Training

Senior Specialist

Texas Hospital Association

Apr 2019 - Jul 2021 (2 years 3 months)

Directed implementation of internal data tools and trained hospital staff on new performance tracking systems. Collaborated with stakeholders to deliver client-facing reports and led reconciliation reporting for accounts receivable.

Data Tools Implementation Training Data Integrity Reporting Accounts Receivable Reconciliations

Patient Advocate

The Karis Group

Nov 2017 - Apr 2019 (1 year 5 months)

Acted as a customer advocate, negotiating with providers to reduce costs and guiding patients through complex healthcare billing. Negotiated directly with providers and billing facilities to reduce patient financial burdens.

Negotiation Customer Advocacy Healthcare Billing Communication Skills