Open to opportunities

Keshara Junkoon

@kesharajunkoon

Message

Dedicated business management and marketing professional with strong work ethic.

South Africa

Message

What I'm looking for

I am looking for a role that offers growth opportunities and values collaboration.

I am a dedicated and results-driven professional with a strong work ethic and a passion for business management and marketing. My experience as a Call Centre Agent at MKR Debt Solutions has honed my skills in client engagement, negotiation, and problem-solving. I excel in high-pressure environments, consistently delivering results while maintaining a commitment to excellence.

Currently, I am working as a Sales Representative at Oh My Print Creations, where I develop personalized branding solutions for clients. My role involves proactive outreach to potential clients, understanding their business needs, and coordinating appointments to present tailored product options. I thrive in collaborative settings and bring adaptability and reliability to every project I undertake.

Experience

Work history, roles, and key accomplishments

Current

Sales Representative

Current

Oh My Print Creations

Apr 2024 - Present (1 year 2 months)

Developed business branding and personalized items for clients. Proactively reached out to potential clients to introduce branding solutions and maintained regular communication to address inquiries and schedule appointments.

Sales Strategies Customer Service Branding Communication Appointment Setting Problem Solving Time Management

Call Centre Agent

MKR Debt Solutions

Mar 2022 - Jan 2024 (1 year 10 months)

Conducted debt recovery calls, engaging with clients to discuss outstanding balances, negotiate payment terms, and create solutions to settle debts. Managed inbound calls regarding debt inquiries and maintained accurate records using CRM systems.

Debt Collection CRM Systems Communication Negotiation Problem Solving Time Management Customer Service Sales Strategies

Education

Degrees, certifications, and relevant coursework

Damelin

Bachelor of Commerce, Business Management and Marketing

2020 - 2023

Completed a BCom in Business Management and Marketing, focusing on various aspects of business operations, marketing strategies, and management principles.