Kerry Webb
@kerrywebb
I’m a chief coach and consultant for home service business growth.
What I'm looking for
I serve as a CCO for Business Growth Solutions, partnering with home service trades to build business systems that drive production, gross margin, and motivated field performance. I create training content—like “The Closers,” “Service Mastery,” and the “Revenue Acceleration System”—to help teams execute with clarity and consistency.
Previously, I led operations at scale, including creating RCOS (Revenue and Operations Control Systems) to maximize gross margin, minimize labor cost, and increase compensation. As VP of Operations, I developed operations processes for GMs, Office Managers, and Field Staff across 10 branches, consulting with a $27M branch and helping it return to a profitable position within 60 days.
Experience
Work history, roles, and key accomplishments
Chief Coach & Consultant
Business Growth Solutions
Jan 2025 - Present (1 year 6 months)
Serves as a chief coach and consultant for business systems and solutions for the home service trades. Creates training content and playbooks for sales and service mastery.
Senior Business Consultant
Service Excellence Training
Jan 2016 - Jan 2025 (9 years)
Supported the largest client load while maintaining the highest company revenue production in the organization. Primarily sold new client accounts and provided sales training, executive coaching, and mentoring to team members.
Director of Graduate Studies
TWU College of Business
Jan 2003 - Jan 2024 (21 years)
Served as Director of Graduate Studies and LEAD Professor at the TWU College of Business, teaching MBA and healthcare administration graduate students. Participated in dissertation committees and advised graduate students.
Business Consultant & Trainer
Sales Coaching and Consulting - Peak Leadership
Jan 2004 - Jan 2018 (14 years)
Provided business consulting and sales & service training for more than 1,000 companies and organizations. Delivered training focused on profitable growth, operational systems, sales KPIs, production maximization, employee buy-in, and team-building for peak performance.
VP of Operations
Advantage Services Group
Jan 2026 - Present (6 months)
Developed operations processes for general managers, office managers, and field staff across 10 branches in five states. Managed regional VPs and GMs and consulted with the GM of the largest branch to return it to profitability within 60 days.
Operations Director
Home Service Group
Led operations for a $110M home service group and created RCOS (Revenue and Operations Control Systems) to maximize gross margin, reduce labor cost, and increase compensation for field staff. Trained managers to coach employees and prioritize production for business growth.
Education
Degrees, certifications, and relevant coursework
University of North Texas
Doctor of Philosophy (Ph.D.), Business Management
Earned a Ph.D. in Business Management from the University of North Texas.
Availability
Location
Authorized to work in
Job categories
Skills
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