Open to opportunities

Kenyadiah Strickland

@kenyadiahstrickland

Message

I support patients, providers, and customers across healthcare operations and technical support.

United States

Message

What I'm looking for

I'm looking for a remote healthcare or customer support role where I can use my experience with patient coordination, claims support, scheduling, provider communication, documentation, and technical troubleshooting.

I've supported healthcare operations at CareNet Health, BroadPath Healthcare Solutions, and Alorica, coordinating patient referrals, specialty scheduling, provider communication, claims, appeals, authorizations, and pharmacy support.

I've also provided Tier 1 technical support at ShyftOff, troubleshooting login and connectivity issues while documenting customer cases and workflows. I bring more than six years of experience working remotely in fast-paced environments with HIPAA documentation, scheduling, data entry, and customer support.

Experience

Work history, roles, and key accomplishments

Physician Referral Specialist

CareNet Health

Sep 2025 - Apr 2026 (7 months)

Coordinated patient referrals and specialty scheduling, maintained HIPAA-compliant documentation, and communicated with provider offices and patients.

Patient Referrals Scheduling HIPAA