Kenneth Gomez

Provide services to Amazon Sellers to maximize their profit while lowering their dependence in PPC and have the organic as the major sales contributor.

Ensure 99% accurate processing of PayPal orders from eBay, including swift calculations. Additionally, generate leads, identify potential clients and initiate follow-up calls to explore business opportunities for the company.

Curate lead lists of potential home sellers, reaching out to educate and offer positive solutions. Provide quality-driven assistance, ensuring homeowners achieve optimal results.

Craft lists of buyers and investors, securing cash for the company through offmarket property purchases. Generate leads by manually extracting contact info from online sources, then establish trust through calls, texts, and emails, fostering strong client relationships.

Analyze client and operations data, craft clear productivity reports with formulas and graphs in Excel and Google Spreadsheets. Develop scorecards and dashboards for client and operation reporting, specializing in eBay, Bluebook Construction, Dalton, and Wayfair benchmark and sales productivity.

Support and guide customers on their journey to becoming published authors. Proactively reach out, gather materials, and ensure a seamless book production process for a quality experience.

Ensure peak productivity for company accounts through real-time monitoring, swift issue resolution, process optimization, and continuous improvement strategies. Integral to organizational efficiency.

Provide expert technical assistance and support to customers, diagnosing and resolving hardware and software issues. Respond to inquiries via phone, email, or chat, guiding users through troubleshooting steps. Collaborate with crossfunctional teams to escalate and resolve complex technical problems. Maintain accurate records of customer interactions and solutions.