Open to opportunities

Kennedy Agesa

@kennedyagesa

I support customers and clients through responsive service, documentation, and daily care.

I'm currently a Guest Advocate in Omaha, where I respond to rapid workplace changes, support team productivity, and help improve customer service through collaboration and training processes.

I've also supported clients as a Direct Support Professional at Community Options, led children through camp activities at Broken Arrow Ranch, and assisted with files, reports, presentations, and client calls at Collins Law Office. I'm a Certified Nurse Assistant studying Computer Science at Oakwood University, bringing communication, documentation, guest relations, and computer skills to my work.

Experience

Work history, roles, and key accomplishments

Current

Guest Advocate

Current

Target

May 2023 - Present (3 years 5 months)

Responded proactively to rapid changes in work environment and cross-trained to provide backup support. Collaborated with team members to enhance customer service and achieve team goals.

Customer Service Collaboration Time Management Training

Direct Support Professional

Community Options, Inc

Jun 2025 - Aug 2025 (2 months)

Assisted clients with daily living needs and monitored progress to keep care team updated. Encouraged participation in recreational activities to promote social interactions and well-being.

Patient Care Documentation Monitoring Support

Camp Counselor

Broken Arrow Ranch

May 2022 - Aug 2025 (3 years 3 months)

Collaborated with other counselors to design enriching activities and led groups of children safely. Maintained campgrounds and upheld cleanliness standards to reduce complaints.

Teamwork Safety

Paid Summer Internship

Collins Law Office

Jun 2021 - Aug 2025 (4 years 2 months)

Sorted and organized files, spreadsheets, and reports, and analyzed problems to develop solutions. Prepared presentations and reports to assist senior staff and answered client phone calls.

Organization Problem Solving Documentation

Corn Detasseler

NATS Detasseling

Jun 2020 - Aug 2025 (5 years 2 months)

Walked through fields to remove corn tassels following quality guidelines and safety protocols. Ensured high productivity while maintaining attention to detail and plant health.

Attention To Detail Safety Compliance Physical Stamina Productivity