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Kendell MortimerKM
Open to opportunities

Kendell Mortimer

@kendellmortimer

I resolve customer needs across dealership, call center, retail, and pharmacy operations.

United States
Message

What I'm looking for

I'm looking to apply my customer service, phone support, cash handling, scheduling, and administrative experience in a role where I can resolve customer needs, support team goals, and maintain accurate, compliant operations.

I've supported customer service operations at EL DOROAD MAZDA and Brandon Tomes Subaru by booking service appointments, managing loan car agreements, processing payments, and supporting warranty administration. I keep service workflows moving through accurate register work, policy-compliant customer information handling, and professional phone support.

Across Mixed Mi LLC, JCPenney, Novo, CVS, and pharmacy operations, I've handled high call volumes, resolved customer issues, maintained accurate records, and exceeded performance metrics and mystery shopper scores. I bring 15+ years of experience in cash handling, CRM software, data entry, compliance, and customer support.

Experience

Work history, roles, and key accomplishments

EM
Current

Service Cashier

El Dorado Mazda

Jan 2026 - Present (8 months)

Increased customer satisfaction by booking appointments and managing loan car agreements. Processed cash and card transactions efficiently and supported customer service flow by answering and transferring phone calls.

Education

Degrees, certifications, and relevant coursework

MS

Martin High School

High School Diploma, General Studies

2001 - 2006

Completed high school education at Martin High School in Arlington, TX.

Tech stack

Software and tools used professionally

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