Kinnedee Martin
@kinnedeemartin
Service and parts cashier with 2 years automotive experience, skilled in customer support, cash management, and appointment scheduling.
What I'm looking for
I am a resourceful and customer focused service and parts cashier with 2 years of experience in the automotive industry, specializing in customer support and service management. I enhance customer satisfaction by efficiently handling service inquiries and transactions, while maintaining accurate paperwork and cash management in a fast paced dealership environment.
I also worked remote BDC customer service extensively, confidently managing online and phone communication. I answered phone calls, used complex online scheduling services, remotely scheduled appointments, and coordinated service tickets, paperwork, and daily deposit sheets to help vehicles get serviced quickly and efficiently.
Experience
Work history, roles, and key accomplishments
Service and Parts Cashier
Westway Ford
Oct 2024 - Present (1 year 9 months)
Handled service and parts cashier duties for customer payments and service inquiries, including paperwork and service tickets. Completed daily deposit sheets and managed cash, while remotely scheduling appointments and coordinating customer visits.
BDC Representative
Westway Ford
Oct 2024 - Present (1 year 9 months)
Provided remote business development center (BDC) customer service by answering calls and using online scheduling services to coordinate vehicle service quickly and efficiently.
Education
Degrees, certifications, and relevant coursework
Nimitz High School
High School Diploma, High School
2021 - 2024
Earned a High School Diploma at Nimitz High School from 2021 to 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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