Kemely Olivo
@kemelyolivo
I manage disability claims, coordinate services, and streamline care documentation for better outcomes.
United StatesWhat I'm looking for
I’m a diligent Claims Manager and administrative professional known for effective communication and multitasking. I manage complex care needs by assessing benefits eligibility, documenting and tracking information in EHR/EMR platforms, and providing exceptional customer service—especially when priorities and queues shift quickly.
In my disability claims work, I managed between 200–250 disability claims at a time, facilitated applications for Medicaid and Social Security Disability Insurance, reviewed complex medical records (including indexing and completeness), and filed timely appeals to meet deadlines. In my current administrative assistant role, I answer calls and emails, coordinate appointments and meetings, resolve service and billing issues, and improve office efficiency through streamlined processes and careful record maintenance.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Millenia Auto Body
Dec 2021 - Present (4 years 7 months)
Answered phone calls and emails to support business correspondence, and coordinated appointments and meetings to streamline scheduling. Resolved service and billing issues for customers and maintained accurate billing entries and contact lists.
Disability Claims Manager
Morgan and Morgan Law Firm
Jan 2017 - Nov 2021 (4 years 10 months)
Managed a high volume of disability claims by facilitating government benefits applications, completing eligibility screenings, and filing timely appeals. Reviewed complex medical records for completeness and maintained up-to-date case records and client follow-up logs.
Billing and Appointment Specialist
Sears Holding Corporation
Jan 2015 - Jan 2017 (2 years)
Handled high-volume scheduling and billing requests via email, chat, and phone while screening potential customers for service eligibility. Maintained accurate appointment records, audited files for payment accuracy, and improved billing efficiency through better organization and filing systems.
Education
Degrees, certifications, and relevant coursework
Wekiva High School
High School Diploma, High School
Earned a High School Diploma from Wekiva High School in 2014.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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