Amanda Velasquez

I’m a detail-oriented claims and administrative professional with over six years of experience coordinating workers' compensation claims from initial reporting through resolution. I serve as a primary point of contact for injured employees, ensuring clear communication and dependable follow-through.

In my roles, I investigate claim information, resolve discrepancies, and maintain confidential records with HIPAA compliance. I coordinate with TPAs, insurance representatives, medical providers, and internal departments to keep multiple active cases moving forward.

I’m also skilled at reviewing documentation for accuracy, preparing detailed electronic claim files, and managing customer concerns in fast-paced environments. My background in Health Services Management and proficiency with Microsoft Office and Excel help me deliver organized, high-quality claims administration.