KE

Looking for a job

Kemal Çelik

@kemalelik

I resolve online customer issues and deliver reliable guest service across digital and hospitality operations.

I've managed real-time customer inquiries and support tickets as a remote contractor in digital services, resolving user-reported issues and streamlining communication processes.

My background in guest relations and hospitality has built my ability to coordinate daily service, solve problems, and follow guidelines in fast-paced environments. I'm also developing foundational skills in Python, JavaScript, HTML5/CSS3, Linux, and agentic tooling.

Experience

Work history, roles, and key accomplishments

RS

Customer Support Specialist

Remote Contractor / Digital Services

Jan 2024 - Jan 2026 (2 years)

Managed real-time online customer inquiries and resolved support tickets with high satisfaction. Streamlined communication processes and assisted in troubleshooting user-reported issues.

Online Customer Support problem resolution Troubleshooting

Education

Degrees, certifications, and relevant coursework

MU

Mersin University

Bachelor's Degree, Tourism and Hotel Management

2024 -

Pursuing a degree in Tourism and Hotel Management at Mersin University, focusing on hospitality operations and guest relations.

Tech stack

Software and tools used professionally

JavaScript

HTML5

Kemal

Linux

iOS

macOS

Agentic

Availability

Looking for a job

Location

Turkey

Authorized to work in

Salary expectations

400k+ TRY

Job categories

Customer Support Specialist Customer Support Specialist Guest Relations Manager Hospitality Manager Operations Specialist Technical Support Specialist Customer Specialist Customer Support Representative User Support Specialist Support Specialist Consumer Support Specialist Customer Support Customer Service

Skills

Customer Support Guest Relations Hospitality Management problem resolution Logical Reasoning English Communication Troubleshooting iOS MacOS app store Linux Python JavaScript HTML5 English Turkish Kemal Agentic AI

Interested in hiring Kemal ?

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