KOkelvin onwuka
@kelvinonwuka
Results-driven data analyst with expertise in agriculture and customer service.
NigeriaWhat I'm looking for
I am a results-driven professional with a strong background in data analysis, agriculture, and customer service. My experience as a Data Analyst has equipped me with the skills to analyze data trends and generate insightful reports that optimize business operations. I thrive in environments where I can leverage my analytical skills to improve decision-making processes.
In my previous role as a Customer Service Representative, I honed my communication and interpersonal skills, effectively handling customer interactions and building lasting relationships. My commitment to delivering excellent customer experiences has been a cornerstone of my professional journey. I am passionate about utilizing my skills to contribute positively to any organization I am a part of.
Experience
Work history, roles, and key accomplishments
Farm Manager
Self-Employed
Jan 2022 - Present (3 years 5 months)
Managed a farm specializing in potatoes, peppers, and onions, while also handling poultry and fishing operations for local markets. Implemented effective strategies for crop yield optimization.
Data Analyst
Self-Employed
Jan 2022 - Present (3 years 5 months)
As a Data Analyst, I analyzed data trends to improve business decision-making and generated reports to optimize operations. I utilized Excel and data visualization tools for reporting, enhancing overall efficiency.
Customer Service Representative
Call Center
Jan 2020 - Jan 2022 (2 years)
Worked as a Customer Service Representative in a call center, handling customer interactions and providing support. Developed strong sales and negotiation techniques while ensuring excellent customer experiences.
Education
Degrees, certifications, and relevant coursework
FOFederal University of Technology Owerri
Bachelor of Science, Agricultural Technology
2020 - 2024
Studied agriculture with a focus on data analysis and customer service, gaining skills in handling customer interactions and relationship-building.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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