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Open to opportunities

Olabode Akinde

@olabodeakinde

Data analyst with strong skills in customer support and data visualization.

Nigeria
Message

What I'm looking for

I seek a role that fosters growth in data analytics, emphasizing collaboration and innovation.

I am a dedicated data analyst with a strong background in Nutrition and Dietetics, complemented by certifications in Data Analytics. My journey began with an HND and ND in Nutrition and Dietetics, where I developed a keen interest in data-driven decision-making. Recently, I completed a certification in Power BI Data Analyst Associate, which has equipped me with the skills to analyze and visualize data effectively.

In my current role as a Customer Support Associate at Sphiderass Web Ltd, I handle over 30 customer calls daily, ensuring satisfaction through proactive strategies. My previous experience as a Data Analysis Intern at Africa Trainovation Consulting Ltd allowed me to clean and process data, achieving significant improvements in data quality and processing time. I am passionate about using data to drive insights and enhance stakeholder engagement.

Experience

Work history, roles, and key accomplishments

AL

Data Analysis Intern

Africa Trainovation Consulting Ltd

Dec 2023 - Present (1 year 7 months)

Cleaned and processed data using tools such as Excel, SQL, or Power BI, resulting in a data quality improvement of up to 85% and a reduction in processing time by 40%. Created visualizations and reports using tools such as Excel and Power BI to communicate insights to stakeholders, resulting in a 50% increase in stakeholder engagement and understanding.

Education

Degrees, certifications, and relevant coursework

TI

The Federal Polytechnic Ilaro

Higher National Diploma, Nutrition and Dietetics

Focused on advanced principles of Nutrition and Dietetics. Gained expertise in dietary planning, food science, and public health nutrition.

TI

The Federal Polytechnic Ilaro

National Diploma, Nutrition and Dietetics

Studied foundational concepts in Nutrition and Dietetics. Developed skills in food preparation, nutritional assessment, and community health.

AL

Africa Trainovation Consulting Ltd

Certificate, Data Analytics

Completed a certification program in Data Analytics, specializing in Power BI. Acquired skills in data visualization, dashboard creation, and data modeling.

ML

Maven Analytics, LLC

Certificate, Data Analytics

Obtained a certification in ChatGPT for Data Analytics. Learned to leverage AI for data analysis, interpretation, and report generation.

Tech stack

Software and tools used professionally

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Olabode Akinde - Customer Support Associate - Sphiderass Web Ltd | Himalayas