Kelly Smith
@kellysmith4
I manage payroll, timekeeping, expense reporting, and customer support for contractor workforces.
United StatesWhat I'm looking for
At Aerotek, I manage timekeeping, payroll operations, expense reports, PTO records, and documentation for a large contractor workforce. I audit and correct timecards, resolve discrepancies, and work with contractors and clients to support accurate, timely compensation.
I've also supported online banking customers at Majorel, assisting with fund transfers, account access, IRA plans, and technical issues by phone and email. My background includes customer service, retail supervision, inventory, POS operations, and fast-paced bar service.
Experience
Work history, roles, and key accomplishments
Time and Expense Associate
Aerotek
Jan 2022 - Present (4 years 7 months)
Delivered exceptional customer service while managing timekeeping and payroll operations for a large contractor workforce. Accurately processed timesheets, tracked hours, and resolved discrepancies.
Call Center Representative
Majorel
Jan 2016 - Dec 2022 (6 years 11 months)
Served as the primary point of contact for online banking customers, handling inquiries via phone and email. Assisted with fund transfers, account access, and troubleshooting technical issues.
Sales Associate / Customer Service
BevMo!
Oct 2014 - Oct 2015 (1 year)
Delivered expert product recommendations and provided prompt customer service on the floor and at checkout. Managed inventory, restocking, phone support, and in-store merchandising.
Bartender & Server
The Waterhole
Dec 2013 - Oct 2015 (1 year 10 months)
Provided friendly and fast-paced service in a bar setting; prepared drinks, cooked and served food, maintained cleanliness, and supported operations behind the bar.
Sales Associate / Supervisor
Ross Dress for Less
Oct 2012 - Feb 2015 (2 years 4 months)
Oversaw front-end operations as a floor supervisor and cashier. Coordinated floor moves, returns, and inventory restocking with a focus on organization and teamwork.
Education
Degrees, certifications, and relevant coursework
Marana High School
High School Diploma, Fine Arts
2007 - 2011
Completed high school education with a focus on fine arts.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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