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Kelly Argoe

@kellyargoe

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Enterprise program management executive at Allied Universal who led 75+ programs and transitions across 70+ countries.

United States

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At Allied Universal Security Services, I lead enterprise programs, transitions, and performance-improvement initiatives from strategic commitment through implementation, stabilization, and handoff. I’ve led 75+ programs and transitions supporting $900M+ in revenue across 70+ countries.

I designed the enterprise transition methodology, New Client Workbook, executive governance and reporting, training, and formal handoff to operations. For Government Services, I guided three overlapping transitions totaling $78M+, coordinating nearly 1,000 clearance-intensive onboardings.

I’ve also been asked to intervene in high-risk enterprise accounts. In one three-month improvement plan, I coordinated site visits, client governance, reporting, training, and KPI remediation, helping rebuild client confidence and secure a contract renewal.

Earlier, as Account Manager at AlliedBarton Security Services, I held operational and financial ownership for Comcast Center security operations and led a 90-person workforce. I reduced overtime to company-target levels while maintaining service delivery and client performance.

Experience

Work history, roles, and key accomplishments

Current

Vice President, Enterprise Accounts

Current

Allied Universal Security Services

Jan 2025 - Present (1 year 9 months)

Lead enterprise programs, transitions, performance-improvement initiatives, and operational projects from strategic commitment through implementation, stabilization, and handoff to portfolio operations. Trusted by executive leadership and clients to translate proposed solutions into executable delivery plans, lead complex implementations, recover underperforming programs, and improve operational a

Director, National Accounts - Project Management

Allied Universal Security Services

May 2019 - Dec 2024 (5 years 7 months)

Managed enterprise programs and transitions, supporting $900M+ in revenue across 70+ countries and 175+ branches, impacting 15,000+ employees. Led full project lifecycle from discovery through handoff, including integrated planning, governance, risk management, and operational readiness.

Manager, Client Services

Symphony Talent

May 2017 - May 2019 (2 years)

Managed a $5M+ national client portfolio and strategic programs for Northrop Grumman, Peraton, Vanguard, and Nestlé, providing executive client leadership, project coordination, operational oversight, and technology-enabled solutions. Developed omnichannel recruitment marketing and employer-brand strategies, translating client objectives into coordinated execution plans.

Client Services Project Coordination Operational Oversight Recruitment Marketing Employer Branding Omnichannel Strategy Cross functional Leadership Data Analysis KPI Reporting Customer Relationship Management

Manager, Client Success

Phenom People

Sep 2015 - Apr 2017 (1 year 7 months)

Developed the Client Services function, building processes, reporting, training, and defined roles and responsibilities to establish a structured, scalable service model. Established client-success practices focused on stakeholder communication, service delivery, solution adoption, and long-term value.

Client Success Process Development Training Stakeholder Communication Service Delivery Solution Adoption Cross Functional Collaboration

Account Manager

AlliedBarton Security Services

Mar 2011 - Sep 2015 (4 years 6 months)

Held full operational and financial ownership for contracted security operations at Comcast Center, including budget/P&L, labor, staffing, scheduling, payroll, invoicing, client KPIs/SLAs, contract compliance, safety, and account growth. Led a 90-person workforce and reduced overtime year over year to company-target levels.