Christopher Borent

At UPS Supply Chain Solutions, I lead global enterprise customer programs for technology accounts including Extreme Networks, Pure Storage/Everpure, Verizon, and upcoming Nvidia ownership. I serve as a primary point of contact for onboarding, escalations, executive communication, operational alignment, and long-term account support.

I've led executive Quarterly Business Reviews, built reporting and dashboards, and coordinated Operations, Finance, Technology, Product, and regional teams to protect service continuity and drive strategic initiatives. My work includes customer adoption efforts for UPS Symphony, operational recovery for at-risk telecommunications accounts, and retention support that contributed to successful long-term renewals.

I bring more than 10 years of experience across program management, enterprise operations, billing, compliance, and process automation. I focus on turning operational data, stakeholder alignment, and practical process improvements into stronger customer experiences.