Nicole Anderson

Grew enterprise software revenue by cultivating senior stakeholder relationships, shaping account strategies, and advancing complex opportunities to closure while improving renewals and multi-solution adoption in regulated sectors.

Led solution architecture and value framing aligned to state, federal, and Medicaid requirements, increasing pursuit success by guiding cross-functional teams and presenting executive-level technical narratives.

Led Agile team delivery for initial RPA projects across CO, ME, and OR accounts, improving delivery consistency, sprint execution, and executive reporting while coordinating security and infrastructure readiness.

Elevated client satisfaction by leading executive engagement, aligning multi-agency stakeholders, reviving an abandoned RPA initiative, and uncovering expansion opportunities tied to state roadmaps.

Directed product strategy and go-to-market for interoperability offerings, accelerating delivery and improving market fit through customer validation and cross-functional coordination.

Delivered statewide SaaS MMIS/EDI implementations, managed scope, timelines and finances, improved contract compliance and expanded account value through platform enhancements and audit support.

Established PMO, compliance and operational frameworks to accelerate product readiness, authored HIPAA/HITECH policies, and coordinated beta deployment for a hospital customer.

Directed full lifecycle implementation of SHOP system ensuring regulatory compliance and multi-vendor integration while serving as executive liaison and reducing program risk through requirements mapping.

Led EPMO to elevate project delivery maturity, advanced CMMI Services adoption, improved process capability, and delivered training programs to support enterprise project management.

Directed a $50M+ enterprise transformation program implementing ITSM, asset and portfolio management, mentoring teams and delivering major client programs while establishing enterprise governance practices.

Launched Popular Financial Holdings as a distinct entity, built lending operations and processes enabling $180M in loan acquisitions while negotiating compliance-related technology contracts and reducing legal exposure.

Completed an M.B.A. with a concentration in Business Analytics, focusing on analytics-driven business decision making and quantitative methods.

Earned a Bachelor of Science in Business Finance with coursework in finance, accounting, and business principles.

Completed a master's-level certification in Project Management providing formal training in project management methodologies and best practices.

Completed a diploma program in Computer Programming covering practical programming skills and software development fundamentals.

Completed FranklinCovey leadership training focused on leadership development, effectiveness, and productivity techniques.