Donita Brown
@donitabrown
Certified Medical Assistant with 15+ years in medical records, ROI, HIPAA, and high-volume administrative support.
United StatesWhat I'm looking for
I am a detail-oriented Certified Medical Assistant with over 15 years of experience managing medical records, processing release of information requests, and ensuring HIPAA compliance across clinical and administrative settings. I have a proven track record scanning and indexing documents into EMR/EHR systems, handling high-volume data entry, and managing inbound and outbound patient and customer communications.
I bring strong proficiency in Microsoft Word and Excel, experience working independently in remote environments, and demonstrated success in roles ranging from medical assisting and surgery scheduling to bank teller supervision. My professional ethos centers on accuracy, confidentiality, and dependable support that improves records integrity and operational efficiency.
Experience
Work history, roles, and key accomplishments
Teller III / CSR
Old National Bank
Jan 2015 - Jan 2023 (8 years)
Managed high-volume customer accounts, performed detailed data entry and reconciliations, handled inbound/outbound calls, and maintained confidentiality and regulatory compliance across transactions.
Surgery Scheduler
Pinnacle Hospital
Jan 2014 - Jan 2015 (1 year)
Processed patient documentation, verified insurance and authorizations, coordinated records and schedules, and maintained EMR accuracy to support surgical operations.
Medical Assistant / Biller
Dr. Forgey Medical
Jan 2009 - Jan 2014 (5 years)
Prepared and maintained patient charts, scanned and indexed documents into EHR, processed medical record requests, verified authorizations, and ensured HIPAA compliance in daily clinical operations.
Ophthalmic Assistant
20/20 Eye Specialist
Jan 2007 - Jan 2009 (2 years)
Managed patient intake documentation, maintained accurate medical records, scanned paperwork into electronic systems, and ensured chart completeness and patient confidentiality.
Teller Supervisor
Chase Bank
Jan 2001 - Jan 2006 (5 years)
Supervised daily branch operations, maintained compliance standards, reconciled records, and supported high-volume transactional processing with attention to accuracy and control.
Education
Degrees, certifications, and relevant coursework
Olympia College
Certificate, Medical Assisting
Completed a Medical Assisting Certificate and obtained Certified Medical Assistant and BLS certifications.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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