Open to opportunities

Keitumetse Mahlare

@keitumetsemahlare

Message

Programme lead in logistics and administration, combining data validation, training facilitation, and quality control.

South Africa

Message

What I'm looking for

I’m looking to grow in programme and logistics operations where I can lead implementation, strengthen quality control through data and reporting, and facilitate training. I want a role that values compliance, collaboration, and ethical public service delivery.

I’m a detail-oriented logistics and programme professional with over 5 years’ experience across programme administration, technical support, procurement coordination, and training facilitation. I hold a BCom Honours in Logistics Management, and I’m known for managing documentation, coordinating logistics operations, and supporting vendor and stakeholder relationships with a strong focus on compliance.

In my current role as Programme Lead, I lead implementation across schools by analyzing data, resolving issues, and ensuring timely reporting. I oversee onboarding/offboarding and facilitation, drive quality control through internal dashboards and site visits, and strengthen departmental feedback loops—bringing structure, accountability, and ethical public service delivery to every project.

Experience

Work history, roles, and key accomplishments

Current

Programme Lead

Current

Click Learning

Jun 2024 - Present (2 years)

Led programme implementation across schools by analyzing data, resolving issues, coordinating teams, and ensuring timely reporting and execution. Managed facilitator onboarding/offboarding and supported quality control through dashboards and site/relationship visits.

Project Management Training Facilitation Facilitator Data Analysis Quality Control Stakeholder Management

Skills Development Coordinator

Click Learning

Oct 2022 - Jun 2024 (1 year 8 months)

Coordinated learnership administration by shortlisting participants and validating participant documents for sharing with sponsors and training service providers. Drove programme completion through outreach, monitored progress reports, and supported remediation and escalation when required.

Data Validation Document Control Progress Reports

Growth Coordinator

Click Learning

May 2022 - Sep 2022 (4 months)

Built a pipeline of new schools and supported launches by coordinating guidance and implementation with service providers. Delivered regional quarterly growth plans and handled project documentation and stakeholder presentations to principals and management teams.

Launch Management Regional Growth Planning Provider Management Project Documentation Lab Launch Oversight Cross Functional Collaboration

Technical Support Officer

iCam Video Telematics

Nov 2020 - Feb 2022 (1 year 3 months)

Provided technical support to clients, technicians, and schedulers, supporting the technical team with back-end assistance. Supported issue resolution through technical troubleshooting and client communication.

Technical Support Diagnostics Technical Troubleshooting Escalation Support

Training and Support Agent

Fidelity Securedrive

Jun 2019 - Sep 2020 (1 year 3 months)

Delivered onsite customer training and resolved product/service issues by clarifying complaints, identifying causes, and communicating best-fit solutions through to resolution. Managed high call volumes, maintained accurate customer information for reporting, and built trust through consistent communication.

Customer Training Product Knowledge Complaint Resolution Call Handling Relationship Building

Assistant Store Manager

Sehladima General Dealer

Dec 2011 - Feb 2019 (7 years 2 months)

Managed daily store operations including cash handling, invoicing, and collection of outstanding balances and overdue accounts. Planned delivery schedules, maintained stock levels, and handled customer enquiries and complaints to support smooth fulfilment of orders.

Cashiering Invoicing Customer Service Sales Administration