Open to opportunities

Kehitlhetsemang Nkhumeleng

@kehitlhetsemangnkhum

Message

Customer service professional and sales-focused representative improving customer satisfaction.

South Africa

Message

What I'm looking for

I want a fast-paced role where I can reach production targets while improving sales and customer satisfaction. I’m ready to solve customer issues, build trust, and keep learning new technologies to add value to your team.

I’m a compassionate individual with the drive to reach production targets in a fast-paced environment. I have a proven history of success in sales and customer satisfaction, and I focus on identifying the need for a product while building working relationships with customers who trust me for repeat business.

In my roles, I receive customers’ queries and complaints and provide solutions, share product and service information, and ensure accurate processing by confirming and amending customers’ invoices. I’m also confident in general office administration and post-sale service, and I embrace change by learning and adopting new technologies using tools like SAGE and Verint, plus MS Excel, PowerPoint, Outlook, and Word.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

CCI

Oct 2025 - Apr 2026 (6 months)

Received customer queries and complaints and provided solutions, including product/service information and general post-sale support. Handled customer invoice confirming/amending and performed general office administration.

Customer Complaint Resolution Customer Service Product Services Information Invoice Processing Post Sales Office Administration Resilience MS Word