Open to opportunities

Kehinde Ayodele

@kehindeayodele1

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Results-driven professional with expertise in business development and operations.

Nigeria

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What I'm looking for

I am looking for a role that fosters growth, encourages innovation, and values collaboration.

I am a results-driven professional with over 2 years of SaaS experience, specializing in business development, process optimization, and team leadership. My operational foundation allows me to streamline workflows for efficiency and scalability, ensuring that I deliver high-impact initiatives on time and within scope. I hold a Bachelor’s in Mass Communication and certifications in Digital Marketing, which equip me to align communication strategies with operational goals effectively.

In my current role as Head of Travel Operations at Hermex Travels, I have developed and executed operational strategies that optimize workflows and enhance customer experience. My previous experience as a Marketing and Communication Specialist at Amadeus IT Solutions involved designing targeted marketing campaigns and leveraging analytics to drive operational success, resulting in a significant increase in platform engagement. I am passionate about optimizing systems and leading teams to achieve measurable business outcomes.

Experience

Work history, roles, and key accomplishments

Head of Travel Operations

Hermex Travels

Apr 2025 - Present (3 months)

Developed and executed operational strategies to optimize workflows, improve service delivery, and elevate the overall customer experience, while establishing and tracking key performance indicators (KPIs). Streamlined internal processes by analyzing existing procedures and implementing system improvements that reduced operational costs and increased productivity.

Operations Management Process Improvement Workflow Optimization KPI Tracking Service Delivery

Marketing and Communication Specialist

Amadeus IT Solutions

Jun 2022 - Present (3 years 1 month)

Designed and executed targeted marketing campaigns, including audience segmentation, content development, performance tracking, and post-campaign analysis to optimize future initiatives. Led customer engagement initiatives using Salesforce, creating strategic touchpoints that enhanced client experience and retention.

Marketing Campaigns Salesforce Client Relationship Management Data Analysis Customer Engagement

Media and Publicity Director

Hope For Us Charity

Sep 2021 - Present (3 years 10 months)

Led and coordinated the media and publicity team, managing task execution and ensuring timely delivery of impactful communication initiatives. Developed press releases, presentations, and promotional content to effectively showcase the charity’s events, programs, and impact.

Media Relations Public Relations Content Creation Social Media Management Team Leadership

Assistant Project and Production Manager

IVM96

Apr 2021 - Present (4 years 3 months)

Led operations for two new business ventures, overseeing project workflows, resource allocation, and task completion to ensure successful market entry. Planned and managed production processes, maintaining quality standards, controlling costs, and providing administrative support to streamline operations.

Project Management Production Management Operations Marketing Strategy Procurement

Team Lead

Non-Profit Projects

Jan 2019 - Present (6 years 6 months)

Planned and executed annual outreach events for children in juvenile correctional facilities across Lagos, promoting self-worth, inclusion, and emotional support. Managed donation drives, overseeing the collection and equitable distribution of essential items, including clothing, footwear, educational materials, food, and medicine, reaching over 200 children annually.

Event Planning Donation Management Community Outreach Project Management Team Leadership

Team Lead

Media View

May 2018 - Present (7 years 2 months)

Led content development efforts, crafting compelling copy for social media, email campaigns, and other marketing materials to drive audience engagement. Facilitated creative brainstorming sessions, guiding the team in generating innovative ideas for marketing strategies and campaign concepts.

Content Development Copywriting Social Media Email Marketing Brainstorming