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Cherie Froix

@cheriefroix

Program leader at ITG Brands who directed Salesforce and manufacturing transformations, including a CRM migration and a 30% efficiency gain.

United States

Message

At ITG Brands, I owned delivery of multi-phase enterprise transformation programs across Salesforce CGC, DAM, and manufacturing systems. I directed the migration of millions of CRM and sales records and oversaw Salesforce enhancements that improved pipeline visibility and drove a 30% efficiency gain.

At McKinsey & Company, I led transformation initiatives and a global delivery organization, improving operational efficiency by 20–30% and reducing vendor costs by $4M. As an independent contractor, I lead planning and development of client initiatives, turning business objectives into program structures and implementation plans.

Experience

Work history, roles, and key accomplishments

Current

Independent Contractor

Current

Independent Contractor

Oct 2025 - Present (1 year 1 month)

Lead planning and development of client initiatives, translating business objectives into program structures, implementation plans, and actionable recommendations. Assess existing programs and operations to identify improvement opportunities.

Program Planning Operational Assessment Workflow Improvement Client Advisory

Consultant, Senior Program Manager

ITG Brands

Nov 2023 - Sep 2025 (1 year 10 months)

Owned end-to-end delivery of multi-phase enterprise transformation programs across Salesforce CGC, DAM, and manufacturing systems. Established governance frameworks, led UAT and Hypercare, and managed vendor partnerships.

Salesforce DAM Program Management Governance UAT HyperCare Vendor Management Data Migration Risk Management

Manager – Learning Platforms and Programs

McKinsey & Company

Mar 2020 - May 2023 (3 years 2 months)

Led strategic transformation initiatives, improving operational efficiency by 20-30% and reducing vendor costs by $4M. Managed a global delivery organization of 10 internal and ~60 vendor resources, scaling production operations 2.5x.

Strategic Transformation Operational Efficiency Vendor Management Wrike QA Automation Team Leadership Process Standardization

Program Manager

McKinsey & Company

Nov 2017 - Mar 2020 (2 years 4 months)

Managed end-to-end delivery of enterprise learning programs, leading cross-functional teams and standardizing processes to improve delivery speed and quality.

Program Management Cross functional Leadership Process Standardization Stakeholder Communication

Senior Project Manager

Investis

Mar 2017 - Nov 2017 (8 months)

Led delivery of digital product and platform initiatives, coordinating cross-functional teams and client stakeholders. Managed project governance including scope, risk, budget, and executive reporting.

Project Management Digital Products Stakeholder Management Budget Management Risk Management

Senior Project Manager

Seiden Advertising

Mar 2016 - Mar 2017 (1 year)

Designed and implemented digital processes to improve workflows and delivery efficiency. Managed end-to-end digital projects and external resources.

Process Design Project Management Vendor Management Marketing Strategy

Senior Program Manager

CDM

Feb 2015 - Mar 2016 (1 year 1 month)

Owned full lifecycle management of a $9M digital and print portfolio for Takeda Oncology, ensuring delivery, scope, budget, and regulatory compliance. Managed a team of three project managers.

Portfolio Management Regulatory Compliance Team Leadership Risk Mitigation Stakeholder Management